Free Shipping Policy
International Shipping and Alaska, Hawaii, APO/FPO, and Peurto Rico
Free 30 Day Return & Refund Policy
Easy 4 Step 30 Day Returns & Exchanges
- Call us at 866.257.2978, email firstname.lastname@example.org with "return" in the subject line, or visit us on Chat at our website https://www.survivalgearsystems.com. Let a representative know you received a damaged or dysfunctional product and choose to get a full refund or exchange for the same product.
- You will be emailed a FREE return shipping label.
- When you receive the label, place it on the package you received and take it to your local UPS drop station or we will have it picked up by a freight carrier.
- Once we receive the return, and the manufacturer has approved the defect or damage we will issue you a full credit to your account or replace the item for you.
NOTE: Items under manufacturer warranty may be repaired or replaced by the manufacturer.
Conditions & Terms on Returns, Exchanges & Refunds
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